Central Dispatch links the citizens of Clinton County, neighboring communities, and associated public safety agencies with efficient, reliable, responsive, and professional public safety communication services. The primary function of Central Dispatch is to handle emergency and non-emergency requests for police, fire, and medical service and to determine the dispatch needed and to dispatch the appropriate personnel to the requested location.

On August 2, 2005, the voters of Clinton County approved the renewal of operating surcharge, beginning December 31, 2006, and continuing until December 31, 2011, on land line telephones in Clinton County to support Clinton County Central Dispatch. The Clinton County Board of Commissioners adopted Resolution 2005-35 – 911 Services Monthly Land Line Telephone Surcharge Rate on November 29, 2005, resulting in a landline phone surcharge rate of $4.00 per line, per month.

Michigan legislation passed in December 2007 will change the surcharge in Clinton County from $4.00 per landline phone to $2.00 per any device capable of dialing 9-1-1, starting July 1, 2008. The Clinton County Board of Commissioners passed Resolution 2008-2 - Resolution to Adopt Monthly 911 Surcharge Within Clinton County authorizing this change.

Kindergarten 9-1-1 education programs continue to be a huge success. In addition to teaching children how and when to dial 9-1-1, Central Dispatch provides the students with a reminder of their training in the form of a 9-1-1 activity book and a practice phone to practice calling 9-1-1.

Tours of Central Dispatch's 9-1-1 Operations Center are provided to numerous civic groups, scouts, students, and individuals of  Clinton County.