Mobile Data Computers (MDCs)

 

Presentation includes a live demonstration of a patrol car's computer and its functionality with Central Dispatch.

 

Suggested Time:   30 minutes to 1 hour

 

9-1-1 Operations Center Activity

 

Oral presentation covering Telecommunicators' activities which include the average number of calls per hour as well as annual information on the number of telephone calls received and made by your 9-1-1 Telecommunicators, complaint numbers per city/village and township as well as the number of responses for county fire, police, and EMS.

Time permitting, an overview of operational procedures that includes discussion of how we ensure that each and every citizen's call is answered with the same high degree of professionalism no matter what time of day or day of the week the call is received; this is Q & A (Quality Assurance Review). What happens if we have to vacate the current Central Dispatch Center? Who governs 9-1-1 Central Dispatch?

 

Suggested Time:   15 minutes to 1.5 hours

 

Cellular Telephone's 9-1-1 Calls

 

Oral presentation will explain the dangers of only having a cellular telephone and not a landline telephone in your home, cellular phone signal coverage concerns, and Federal Communication Commission (FCC) Phase I and Phase II technological enhancements. Simply stated, this is what information is received by the Telecommunicators and what information is not. Also covered is the number and location of cellular towers within the county.

 

Suggested Time:   30 minutes to 1 hour

 

Kindergarten Level 9-1-1 Presentation (Ages 4-7)

The kindergarten level 9-1-1 presentation is geared to children four years old to seven years old. This presentation is provided as a public service to Clinton County schools or other licensed facilities in Clinton County.

Portable 9-1-1 training telephones are used to instruct students on how and when to call 9-1-1. Colorful pictures and an 18 minute video are also used in the presentation to keep students' attentions and to clarify and reinforce the information. Students are given a 9-1-1 activity book and a practice telephone to take home. Upon request of the teacher, the appropriate ambulance service will be notified to participate in the presentation.

Suggested Time:  45 minutes without ambulance; 1 hour 15 minutes with an ambulance

 

Public Education on How and When to Use 9-1-1

With the aid of a special child's portable 9-1-1 phone, we can instruct children of all ages on how and when to dial 9-1-1 . If requested, we will coordinate and demonstrate with your local fire/rescue or EMS agency on how a Telecommunicator gives pre-arrival CPR over the telephone and the appropriate Medical First Responder (MFR) response.

 

Suggested Time:   15 minutes to 1 hour